Bil telefon bimbit tinggi!!!!

Hari Selasa dpt bil telefon Celcom. Tekejut den! Bil den lebih RM100 iaitu RM125, mmg pecah rekod ni for the 1st time. Apapon I nk share sket supaya orang lain boleh jadikan rujukan, knape naik bonar plak.

Kesahnya, kite baru je langgan Celcom BB kat henfon, cajnya unlimited RM50. So aku dah agak mestila bil less rm100 gak sbb purata bulanan sebelum ni mmg tak penah lebih RM40.

Itemised bill yg sebabkan tinggi ni ialah:

1) Call Premium Line AA. Dengar IVR jer, langsung tak dapat cakap ngan agen. Huh geram! - Jumlah RM14.
2) SMS Content Svc - Message reply kat Yahoo Mobile! woh I baru tau kene caj. RM0.30 per SMS boleh? keh keh - Jumlah RM1.50

Ok itu je la nak bebel sket. Mmg tak gempaks! Ahaks

Dah dapat terima hakikat kami akan burn Tix Ke KK sbb Tix di kaunter dan di Contact Center tak layak utk promo. Rate normal, so Tix kami satu famili yg RM312 ni boleh jadi ke RM2K gitu. Takpela..tak dpt gi KK, tp dpt baby baru. Lagi best kan? ihihi

Geram la. Keje banyak, dah la aku nak beranak dah bulan depan, tapi kene FORCE LEAVE! Yg tak syok bukan hape....dah kalau leave terus okla, tp kene gak STANDBY LIST dr rumah! Aish, tak fahammmmm....

Percubaan menukar 'Flight Schedule AA'. Status:Pending

Alkisahnya masa aku book tiket ke KK ni masa Zero Fees Promo, aku belum tahu yg aku dah terlanjur. Aku book dulu tarikhnyer 20 Jan 2011 while my EDD 29 Jan 2011. Memandangkan dah bayar Tax, Food & Luggage fees pergi-balik, sayang plak nak letgo tiket ni. So sekarang aku dalam percubaan utk menukar Flight Schedule. Tapi tak dapat-dapat gak! Kronologi dan status setakat ini:

1) Hantar Inquiry via online form di Website AA. Depa dah reply bunyinye gini. So maksudnya aku boleh la tukar schedule.

From: Auto Generated Response [mailto:donotreply@airasia.com]
Sent: Wednesday, October 06, 2010 11:02 AM
To: Farrah
Subject: Flight Change CRM:0150489

Dear Ms Farrah,

Thank you for writing in to AirAsia.

In response to your email, please be inform that you could proceed with flight change however changes is subject to below conditions:

Flight Change: Once a booking number has been issued, flight changes are subject to the following terms:

Inside of forty-eight (48) hours prior to the scheduled flight departure time, no changes are allowed. The charges for flight change outside of forty-eight (48) hours prior to the scheduled flight departure time are provided for in the Fee Schedule , subject to the following conditions:

- if a lower fare is available, the difference in fares will not be refunded to the passenger;
- if the new flight booked is in a higher fare class than that of the cancelled booked flight, the difference in fares shall be paid by the passenger before the cancellation or change can be made;
- the change is not confirmed until we issue you a new Itinerary and/or booking number.
- changes on route(s) are not allowed.

Changes can be done via online under 'Manage My Booking' or you could contact our Call Centre for assistance.

Trust to have your understanding in this matter.

Kind regards,

Grace
Customer Care

2) Aku pon mencuba utk tukar via online guna function ' Manage my booking'. Tetiba keluar pulak error ni yg membuatkan aku bengang benor! Errornya my infant akan berumur 2 tahun masa kali fly tu nnti , padahal Muaz masa tu lom lg 2 tahun masa kami nak fly end June 2011. Hello, Muaz lahir 6 Ogos 2009 ler! Aish. Die soh aku call Call Center. Bukan senang nak dpt!

3) So aku pon try la 'Live Chat' kat website die. Tapi Q panjang giler. Aku Q yg ke 75. Aku tak kesah la aku tunggu jek..tp dah sampai dlm 20 min, Live Chat disconnected pulak! ayoyoo


So status setakat ni, masih tak dpt tukar! Biar aku isi balik la online form depa ni. Haish

Jom buat trip gi UK tahun 2012? Kite book masa AA offer zero fees promo tahun 2011. :)

Booking Air Flight Tix @ AA promo

Masa AA buat promosi Zero Seats tu, aku dapat la jugak book tix to KK Zero Fee pergi-balik for all of us ( 4 adult) kecuali si Muaz, Infant kene caj RM100 return. So tix bby lagi mahal dr org dewasa :p . Tapi olidaynyer next yr Jan 2011 yer kengkawan ..bawa bersabar.

Cuma yang aku nak kongsi ngan kengkawan, jangan la buat cam aku buat ni. Silapnya aku terbook 'Luggage' tu supersize up to 20kg and 25kg. Haha lawakkan? Ape le yg aku nak hangkut dr KK tu nanti? Yer..ni bukan kesilapan kali pertama, tapi kali kedua tau! So total luggage fee shj RM120. Kuikui Last year masa gi Langkawi aku terbook luggage kat tix anak-anak ( 2 org tau!), kan dah rugi gak kat situ. :p

So total cost to KK by AA is RM316 as below:

• Fare adult - 0.00
• Airport Taxes and Fees- 48.00 ( 4 adult , return)
• Supersize Regular, Medium, Large - 120.00
• Infant Fee- 100.00
• Combo Meal - 48.00 ( 4 adult, return)

Jadi kesimpulan kat sini:

DON'T:

• Simply click on supersize tu. Cek btol2.Budak kecik takyah masukkan baggage skali sbb depa lenggang kangkong je jalan kan. Makbapak yg hangkut barang
  

DO:

• Book on 1st day usually boleh dapat pergi balik RM0.
  
• Book around off peak period ie 3am-6am. My case, I booked @ 4am. Hish, bangun semata-mata nak book tix zero fees.
  
• Pay via online transfer you can save on convenient cost (CC) of RM10/adult. CC ni kene caj kalau bayar guna Kad Kredit/Charge Card.

Lagi satu kami dok pikir nak book tak tix ke GC....even beza 1 hari dah beza harga...dan akhirnya terus melepas. So masuk holiday 2012 la kot. Sob sob. Hubby kata tu semua impian dunia aje..ye la bang..

Next week cuti sekolah, korang ke mana? Tak pasal-pasal kami dah book apartment 3 bilik kat Langkawi. As usual kami suke pilih Homestay VS hotel ( hotel biasa mahai sket) sbb bawa ramai jimat belanja sket. :D Langkawi lagi? Owh...hubby nak bawa mak dia = my MIL ngan adik2 dia jejalan tgk Langkawai. Sungguh suci murni niat suami, die mmg selalu mengutakan famili. tabik springggg